Frequently Asked Questions
When will my order be shipped?
All orders are shipped from our warehouse in Italy. We do our best to process and ship your Rosantica order as quickly as possible.
You will receive a shipment confirmation e-mail with the tracking code as soon as your order leaves our warehouse.
After the order has been processed internally by our team, the shipment will take approximately as follows:
Italy: 2-3 working days
How can I track my order?
To track your package, please refer to your shipment confirmation email for your tracking number. You can also check the status of your shipment directly on the shipper's website.
If you have not received the confirmation e-mail with the tracking number, please contact our customer service at the address and we will be happy to help you.
Transactions are handled with bank-grade security.
Our secure checkout is quick and easy to use.
Get in touch
Have questions? Get in touch with us at any time.